Quick 5-minute AI Readiness Assessment (2) new "*" indicates required fields 12345678 Question 1: 24/7 Customer Support1 of 12: Do customers get instant answers 24/7?* Yes, we have 24/7 AI chatbots handling most queries We have basic chatbots, but they're limited We rely on manual support during business hours only Support requests often go unanswered for hours/days Not applicable to our business Question 2: Automated Email Responses2 of 12: How consistent is your customer follow-up?* Yes, all emails are automated with smart follow-up sequences We have basic auto-responses but limited follow-up Most responses are manual, causing delays Email responses are entirely manual and often delayed Not applicable to our business Question 3: Personalised MarketingAre your marketing messages personalised based on customer behaviour and interests?* Yes, we have fully automated personalised campaigns We do some personalisation, but it's mostly manual We use mostly generic campaigns for all customers All marketing is generic one-size-fits-all messaging Not applicable to our business Question 4: Lead Scoring3 of 12: Do you capture leads instantly?* Yes, our CRM automatically scores and ranks all leads We have basic lead scoring, but it needs improvement Our sales team manually evaluates most leads We don't systematically score or prioritise leads Not applicable to our business Question 5: Social Media AutomationIs your social media posting and engagement automated and optimised?* Yes, we have smart automation that posts and engages at optimal times We schedule posts, but engagement is mostly manual Social media is handled manually when there's time We rarely post consistently on social media Not applicable to our business Question 6: Invoice ProcessingAre your invoices and payments processed automatically?* Yes, everything from generation to payment is automated We have some automation, but still require manual steps Most invoice and payment processing is manual Invoice processing is entirely manual and time-consuming Not applicable to our business Question 7: Automated ReportingAre your business reports generated automatically with real-time data?* Yes, all reports are automated with real-time dashboards We have some automated reports, but many are still manual Most reports require manual compilation and take hours All reporting is manual and often outdated Not applicable to our business Question 8: Document ProcessingAre contracts, forms, and documents processed automatically?* Yes, we have smart document processing that extracts and routes data We have some automation, but documents need manual review All document processing is manual Document processing creates frequent bottlenecks Not applicable to our business Question 9: Real-time DashboardDo you have real-time business intelligence dashboards with key metrics?* Yes, we have comprehensive real-time dashboards with alerts We have some dashboards, but they're not real-time Business reporting is based on manual compilation of data We lack clear visibility into real-time business performance Not applicable to our business Question 10: Accounts ReceivableDo you have automated invoicing and payment reminder systems?* Yes, invoices and reminders are sent automatically We automate invoicing, but follow-ups are mostly manual Invoice and payment follow-up is mostly manual We struggle with late payments due to manual follow-up Not applicable to our business Question 11: Employee SchedulingIs employee scheduling optimised automatically for efficiency and fairness?* Yes, AI creates optimal schedules considering all constraints We use scheduling software, but it's not fully automated Scheduling is done manually with spreadsheets Scheduling creates frequent conflicts and inefficiencies Not applicable to our business Question 12: Content Generation Are product descriptions, marketing copy, and web content generated automatically?* Yes, AI generates and maintains most of our content We use some automation, but significant manual work is required All content creation is manual Content creation is a major bottleneck for our marketing Not applicable to our business First Name*Last Name*Email* Phone*
